Agentic AI Glossary

Ticket

A tracked unit of work with a bounded outcome and enough evidence to implement and verify it.

Illustrative conversation

  1. Can an agent implement this issue without asking what “done” means?
  2. Only if the ticket links the source context and includes concrete acceptance checks for the bounded change.

Definition

A ticket captures a specific piece of work so it can be prioritized, assigned, discussed, and closed. For agent-ready implementation it should state the desired outcome, in-scope and out-of-scope boundaries, links to the relevant spec and primary sources, dependencies, and acceptance checks. A ticket may reference a broader specification, but it should not silently replace missing product decisions.

Reviewed